Terms and conditions Guided Hikes with Famke van der Elst
- Validity
These conditions apply to every agreement to accompany walking tours between Famke van der Elst and the participant in a walking tour (including snowshoe tours), to which these conditions have been declared applicable.
- Agreement
An agreement is concluded by sending by e-mail the completed registration form by the participant to Famke van der Elst.
- Personal data
By signing up, the participant agrees that his / her name, address, telephone number and e-mail address will be provided to Famke van der Elst with due observance of the privacy statement below.
- Program change
Famke van der Elst makes every effort to ensure that the intended walking tour takes place according to the information provided in advance. The mountain guide guide Famke van der Elst, or her replacement, has the right to implement program changes that she considers necessary to ensure the safety of the participants and of herself. Consideration should be given to conditions such as weather, avalanche danger, terrain and the health of the participants or the regional guide itself.
- Overnight
Overnight stays in hotels, gîtes and / or mountain huts with breakfast and / or half or full board. Participants sleep in dormitories / dortoirs as well as in rooms for a small number of people. The participant can ask Famke van der Elst if a small bedroom can be reserved. To this end, there must still be time available to arrange this, there must be a possibility at the overnight stay and usually the participant must pay extra.
- Insurance
Every participant is obliged to take out accident insurance, which covers risk sports including helicopter rescue. This is possible at the Dutch Climbing and Mountain Sports Association. If the participant has a continuous travel insurance, then he / she therefore checks whether risk sports are co-insured.
- Cancellation
Cancellation by participant
Cancellation by the participant must be communicated by email to Famke van der Elst. Cancellations made within 48 hours after booking are eligible for a full refund. For cancellations made more than 90 days before departure, 70% of the total trip price paid will be refunded. For cancellations made 90 days or less before departure, the full trip price remains due and no refunds will be issued. If a participant chooses to pay in instalments, the remaining balance also remains payable in the event of cancellation within 90 days before departure. Bookings are personal and cannot automatically be transferred to another trip or departure date.
Cancellation by Famke van der Elst
Famke van der Elst reserves the right to cancel a trip if the number of registrations is considered insufficient or for other operational, safety, weather or guiding-related reasons. Famke van der Elst may also decide, at her sole discretion, to proceed with a trip with fewer participants than the stated minimum group size. In the event that Famke van der Elst cancels a trip, participants will receive a refund of amounts paid, minus any non-refundable costs already incurred for the trip, such as accommodation deposits, transport reservations or other committed expenses. Famke van der Elst cannot be held liable for additional costs or damages incurred by participants, including flights, accommodation or other travel arrangements.
- Physical condition
Each participant must comply with the physical condition requirements of the program. She / he is also obliged to indicate on the application form if medication is used and / or there are disorders or allergies that may affect the performance of that participant.
- Exclusion of liability
Famke van der Elst excludes all liability for personal injury and for damage to any property of the participant. The participant should be aware that mountain hiking entails risks.
- Payment
Participants are required to pay either the full invoice amount upon booking or a 50% booking payment to secure their place on the trip, unless otherwise agreed in writing. The remaining balance must be paid no later than 4 weeks before departure.
- Swiss law
Swiss law applies to this agreement and all resulting obligations between the participant and Famke van der Elst.